How to reset your password
1
Go to the Discover homepage
Visit https://www.discover.com and click Log In to open the login area.
2
Click Forgot User ID/Password
Look for the Forgot User ID/Password? link near the login fields. The exact label may vary slightly, but it is usually right below the password box.
3
Select password recovery
Choose the option to reset your password. You may be asked whether you forgot your User ID, your password, or both. Select the password option.
4
Verify your identity
Enter the requested details, such as your card number, expiration date, the last four digits of your Social Security number, and your ZIP code. The exact fields may vary. This step confirms you are the account owner.
5
Receive and enter a one-time code
Discover may send a one-time verification code to your registered email address or mobile phone number. Enter that code on the verification page. If you do not receive it within a few minutes, check your spam or junk folder.
6
Create a new password
Choose a strong password that you do not use on any other website. A good password is at least 12 characters long and mixes uppercase letters, lowercase letters, numbers, and symbols.
7
Log in with your new password
Return to the Discover login page and sign in with your User ID and the new password you just created.
Tips for a strong password
- Use a mix of letters, numbers, and symbols.
- Avoid common words, birthdays, or sequences like “1234” or “password.”
- Do not reuse a password from another website or app.
- Consider using a password manager to generate and store secure passwords.
If you get stuck
- Make sure you are entering your card details exactly as they appear on your card.
- Double-check that your contact information on file is current so you can receive the verification code.
- If you still cannot verify your identity, call the customer service number printed on the back of your Discover card or listed on discover.com.
This Knowledge Desk is an independent guide and is not affiliated with Discover. Always log in only at the official site, https://www.discover.com, or the official Discover mobile app.